Although we can begin setting up your account immediately, we can not turn it on to make live calls until our Accounting Department has your account on file.
Either your department is "Owned by ????" (if so, ???? issues PO numbers for your payment) OR, you are an "Independent Office", and you pay by Credit Card or Electronic Funds Transfer (EFT) ACH.
If you are a ???? office, you will probably need to contact your finance department, explain the fee plan you are selecting, and obtain a PO authorizing payment for us. Sometimes this is a fixed, blanket dollar amount for the amount of 1 year's payment, at your selected plan rate. You should make sure the original PO includes the $120 Setup Fee. (In the past we required a separate PO for the Setup Fee, we can now accept a single PO.)
You need to fax a copy of the PO to our Accounting Department, so they can enter the terms correctly. You may find you don't make as many calls as you expected and you change to a lower monthly plan, or you may go over your expected calls which will cause your PO to not correctly match your actual 12 months of use. Make sure to check the balance with us near the end of the year to know when to have a new PO issued for the next year.
If you are a "independent office", you should fill out our Authorization form for your credit card or ACH.
You can fax accounting @ 586.979.8510 or call @ 586-751-9080 & choose 4.